Life around Mercy Health Clinic is a study in human emotions. Many patients arrive in a state of of pain and anxiety. After treatment we see a shift to gratitude, hope, and joy.
And yes, we see a fair amount of humor.
One day I was visiting the Clinic and I stopped for a hallway chat with one of our volunteer physicians. Somehow we got on the topic of the strong doctor-patient relationships that are formed over the course of treatment. This particular physician is an OB/GYN. He told me that late one Sunday night he got a phone call from one of his female patients. It went something like this:
“Hello Doctor, I’m calling because I’ve got this awful pain.”
“OK, tell me more; where does it hurt and when did it start?”
“It started on Friday. I was having trouble with this one tooth, so I scheduled a dental appointment and my dentist worked on it. However, it’s still giving me a lot of pain and I don’t know what to do.”
“I understand. What did your dentist say when you told him it was still hurting?”
“…Oh, I never called him. I didn’t want to bother him.”
We shared a belly laugh over this story, and I could tell that this physician could not have been more good-natured about the incident. To him, it was just part of the fabric of Mercy Health Clinic, and one of the many things that kept him coming back to volunteer with us. To me, it spoke so highly of the trust and regard that our patients have for our outstanding providers.
And so we tip our hats to the caregivers of Mercy Health Clinic. Your knowledge, wisdom, and good humor lift us all. Together we’ve built a medical home for our patients that offers dignity, comfort, and sometimes even healing laughter.
Chairman, Board of Directors