Mercy Receives Patient Centered Medical Home Recognition


Press Release

For Immediate Release

Contact:           Denise Fredericks, Mercy Health Clinic

O: 240-773-0334/C: 301-928-0118 |

Date:               May 16, 2019


(Gaithersburg, MD) –   Mercy Health Clinic is pleased to announce that we have been awarded recognition by the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home Program. This recognition is evidence of Mercy’s commitment to high-quality patient care. The PCMH Recognition Program is built on evidence-based, nationally recognized clinical standards of care. Research shows that clinics who implement the PCMH model of care see improvements in quality of care, patient satisfaction, and most importantly, improved health outcomes for patients.

“Our commitment to the people we serve has always been at the heart of our work at Mercy,” said Mark Foraker, Executive Director of Mercy Health Clinic. “The PCMH program recognition is a reflection of our ongoing efforts to ensure that our entire community has access to the best outcomes driven healthcare possible.”

The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP), American Osteopathic Association (AOA) and others. It was developed to assess whether clinician practices are functioning as medical homes and recognize them for these efforts. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Mercy Health Clinic has the tools, systems and resources to provide its patients with the right care, at the right time.”…

Lauren Cosgrove, MD, Medical Director of Mercy Health Clinic agrees. “We are proud of our work to eliminate health inequities and improve care to a vulnerable population. This recognition by an external agency validates all of our hard work.”

To learn more about Mercy Health Clinic, visit our website at



About Mercy Health Clinic

Since opening in October 2000, Mercy Health Clinic has served uninsured, low-income adult residents of Montgomery County. Mercy is a non-sectarian, nonprofit organization committed to providing high quality medical care, health education, and medications to eligible patients – free of charge. Mercy serves 2,000 patients and provides 7,500 patient visits annually. Mercy leverages the services of more than 45 volunteer doctors, physician assistants, nurse practitioners and nurses, and more than 90 active volunteers who are medical scribes, translators or provide administrative support for the Clinic. Our program model, and the demonstrated commitment by staff to providing quality health care enables Mercy to perform in the top 10% of all health care organizations nationwide on HEDIS® measures benchmarking key patient health outcomes promulgated by the Centers for Medicare and Medicaid Services (CMS).

About NCQA

The National Committee for Quality Assurance (NCQA), is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s website ( contains information to help consumers, employers and others make more informed health care choices.